MARKETING, ADVERTISING, AND CUSTOMER RETENTION

Customer insights, customer retention, and effective marketing are key to the success of any high-visitation establishment. At our company, we specialize in delivering these critical services to our clients. Our approach is all about helping you communicate to your customers that YOUR establishment is the one they need to visit time and time again.

Gain valuable insights into your customers’ thoughts and discover why they may not be returning to your establishment.

Did you know that it’s five times more expensive to acquire a new customer than to retain an existing one? Repeat customers also tend to spend 67% more on average. Don’t let these profits slip away.

RevKick specializes in providing insights directly from YOUR customers, helping you understand how their experiences impact your bottom line and identifying potential solutions to any issues. Let us help you retain more customers and increase your revenue.

Boost customer retention by crafting an exceptional guest experience. By identifying their preferences and eliminating pain points, you can encourage them to return more frequently.

With RevKick, you can effortlessly choose from a variety of service-delivery updates and upgrades that cater to your guests’ needs. Once you’ve made your selection, we’ll take care of the rest and seamlessly integrate them on-demand.

You can entrust us with executing the marketing strategy for your establishment. We can take care of the campaigns and tactics that are used to create and fulfill the needs of your target customers to drive profitability.

Our services include media planning and buying, digital media buys, search engine optimization (SEO), social media ads and management, programmatic ads, data and analytics, and creative services.

With our team of experts, you can be assured that your marketing efforts are in good hands.

Are you facing the challenge of achieving ambitious marketing targets with a limited marketing team? You can rely on our expertise to develop effective strategies that align with your business objectives.

We understand that hiring a full-time Chief Marketing Officer might not be feasible for your organization. That’s where we come in – we offer fractional CMO packages that provide access to our seasoned professionals for 5, 10, or 15 hours per month. With our support, your team can focus on daily operations while we help you plan and strategize for success.

High-visitation establishment = an entity that serves a significant number of guests, visitors, or customers on a regular basis, typically in the thousands or more per day, month, or year.

  • Amusement & Theme Parks

  • Attractions

  • Brick & Mortar Retail

  • Conferences
  • Entertainment Parks
  • Entertainment Venues
  • Festivals & Fairs

  • Financial Institutions

  • Location-based Entertainment

  • Museums & Art Galleries

  • Restaurants & Hospitality

  • Special Events

OUR STORY STARTED BY LISTENING. TO YOU!

Everything we do is aimed at achieving higher performance and value to high-visitation clients.

As marketing professionals and CEOs, you understand the importance of delivering value to your customers while also growing your business. That’s why we’ve developed a new approach to marketing and advertising that focuses on the needs of high-visitation clients. Unlike traditional marketing agencies that aim to service every industry and solely target new customers, we prioritize the retention of your existing customers and their long-term value to your business. By listening to the needs of high-visitation users of marketing and advertising agencies, we’ve built a business model that delivers real results. It’s a simple approach that works, and we’re proud to offer it to our clients.

TACKLING YOUR TOP PAIN POINTS

Our company is specifically designed to address the top problems faced by high-visitation establishments who hire marketing agencies:

We understand that overspending to acquire customers, self-prescribed marketing solutions, minimal customer retention strategy, and weak agency support staff can all hinder the success of your marketing efforts.

Our approach is different. By focusing on uncovering key insights and translating those insights into actionable strategies, we can help your business grow while maximizing your marketing budget. Our team of experienced professionals is dedicated to providing top-tier support and delivering measurable results. So if you’re tired of ineffective marketing solutions and underperforming agencies, trust us to deliver the insights and strategies that will help your business thrive.

FOR STARTERS,

Our team ONLY focuses on high-visitation establishments, and not every other type of business. 

(And, we don’t even try to sell them.)

Our service model is tailored specifically for marketing partners and agencies catering to high-visitation users. By narrowing our focus, we have gained deep insights into the unique challenges faced by our clients, which enables us to provide recommendations that deliver results. 

IT’S DIFFERENT BUT DOES IT MAKE A DIFFERENCE?

The truth is that generic, multi-industry ad agencies are not well-equipped to design customer experiences and manage marketing initiatives for high-visitation clients. These agencies are designed to service dozens of customers across various industries, with most averaging less than 1500 in-person visitors.

Our approach is different, and it makes a real difference. When you meet with us, you’ll quickly see the value we bring to the table.

WE DO THIS BECAUSE THERE IS A REAL NEED…

Customer Experience Stats:

  • 73% of consumers say that CX is a deciding factor when making purchase decisions.
  • Almost 92% of customers trust positive reviews from their family and friends more than advertising
  • 88% of customers trust online reviews, just as they trust reviews from people they know
  • 80% of companies believe they deliver “superior experiences,” only 8% of customers agree
  • 1 in 10 business experiences leads to cut or stop in spending

The impact on customer retention:

  • The Hospitality, Leisure, and Travel industry has the lowest customer retention, retaining only 55% of their customers
  • Retaining existing customers has been shown to increase profitability by 25% to an astounding 95%
  • It can cost 5 to 25 times more to acquire a new customer than to retain an existing one
  • Repeat customers have been measured to spend an average of 67% more than new customers

AT THE END OF THE DAY, WHAT’S THE ROI?

We are committed to driving real business outcomes for our clients. That’s why we’ve designed our services to help you measure the impact of your marketing efforts in concrete terms.

You can expect to see improvements in the following areas:

  • Customer acquisition: We’ll help you attract more customers, visitors, and attendees to your business, as evidenced by increases compared to previous time periods.
  • Guest retention: By creating exceptional experiences that keep people coming back, we’ll help you increase your repeat visitation rates.
  • Transaction value: We’ll work with you to increase the value of each customer transaction, which can have a big impact on your bottom line.
  • Customer acquisition costs: We’ll help you reduce your customer acquisition costs by optimizing your marketing strategies and campaigns.

In addition to these tangible outcomes, you can also expect to see improvements in customer and employee satisfaction, as well as your Net Promoter Score and online ratings and reviews.

We’re not just focused on lofty, blue-sky metrics – we’re committed to helping you achieve real, measurable results that have a meaningful impact on your business.

WE WON’T WASTE YOUR TIME

You’ll know quickly if our program is a fit.

CONTACT US